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On my way in to work this morning on the train, I was reading an article that I saw through Slashdot - they were pointing out that a collection of bloggers had taken money in the form of revenue from an ad campaign in return for suppyling quotes to a web site for Microsoft's "People Ready" marketing campaign. [note: I won't be linking to any of these sites, and you all know how to find the Slashdot articles].
I'm not going to join the debate on whether I think those bloggers did anything unethical as I don't feel as though I have enough background information to make any judgements. Plus, it's not like me to pass judgement even if I do have enough information. This also brings to mind the other recent "Blogging for Dollars" controversy where Microsoft sent a few bloggers some "Ferrari" laptops. I don't think there was anything overtly stated by Microsoft about the purpose of the laptop, but you don't have to squint very hard to read between the lines and see that favors in the form of favorable blog postings were expected in return.
So let's take a step back and take a look at the culture that is making this kind of thing possible. Everyone wants to make money - that's a given and there's certainly nothing wrong with making money. Advertising is a legitimate means to that end - you assault people with your branding and you figure if 1% of the assaultees buy what you're selling because your jingle is so catchy they can't sleep, you have a cute mascot, or your commercials were genuinely useful - you win. Everyone knows these rules, and we're all aware of them. If you're watching a commercial, you know that the commercial is trying to sell you something, and you know that the commercial is not going to provide you with alternate, potentially competing viewpoints, nor will it give you a list of cheaper or higher quality alternatives to the products being sold. This is just an unspoken rule that we are all aware of - we lay no blame at the foot of the advertisers for doing this because it is their job, and they're playing by the rules.
Where the line blurs is when commercials pretend to be informative, objective analysis. This is exactly what gave rise to the rule that required "Infomercials" to periodically flash text indicating that you were watching a paid advertisement, not an objective talk show of some kind. If the consumer doesn't know that they're being fed slanted commercialism instead of objective analysis because the consumer is being deliberately deceived, then we're dealing with the ugly underbelly. It started with infomercials before the Internet became so ridiculously popular. Now, you have some incredibly devious tactics:
There are all manner of other schemes, many of which are extremely intricate and tax my pathetic ability at understanding things economical. My understanding of economics is as follows: I give debit card to people selling goodies I want, people give me goodies. Yum!
So, where does that leave the unsuspecting innocent consumer? I'm not talking about the extremely well-informed people that know what's really going on and can spot a "pimped" article, I'm talking about people like my mother, non-geeks, and the huge mass of people that go online to check e-mail, browse the web, and poke around and do what they think is some really well-informed comparison shopping.
The bottom line is that the Internet is at once a dark, dirty, ugly place and the single greatest geek playground of all time. It makes me a bit cynical, as someone who remembers when the "Internet" was actually a hodgepodge collection of scientific publications accessible through this funky thing called HTTP with a terminal application called Lynx and there were no ".com" domains, to think that this kind of thing is going on. My only advice is the same advice that people have been saying for years:
Oh, and:
And that's all I've got to say about that.
Hi Kevin,
I've been a recent reader of your site and love it so far! I was very
interested in your "Blogging for Dollars" article and I think you're
absolutely right. One thing that I think is insidious about all of this is
the fact that companies that are paid to give out good reviews are also
guilty of spreading FUD about the competition. These "reviews" come from
seemingly legitimate consumer advocate sites (like CNet/ZDnet etc.) in
which a lot of people do put a lot of trust. These super-positive (or
ultra-negative) reviews are interpreted by most to be factual and
non-biased not knowing the type of under-the-table transaction that has
occurred. I feel that this only feeds the problem with news reporting -
that you're always only getting one side instead of truth.
Great article. Keep up the good work!
Thanks for the comment! The spread of FUD (as well as "anti-FUD" , which is
basically the ultra-happy super-positive sentiment) is becoming more and
more of a problem throughout the Internet. We're going to quickly need
websites that debunk FUD like we currently have for debunking urban legends
and wild rumors. The gap between the people who can see through the FUD and
prepaid opinions and the people who can't is narrowing as the social
networkers and forum trolls and viral marketers get more and more clever.